Your hosts

Allow us to introduce ourselves – Renate, Katharina, Jakob, and Ingo Wrann. As hosts with a rich 200-year family legacy in the hotel industry, our passion is deeply rooted in the world of hospitality. We hold a special appreciation for the personal connections we build with our guests. Guided by the motto 'Welcome Winter Wonders. Welcome to the Wranniverse,' we, along with our dedicated team, greet guests during the winter months at the four-star superior Hotel Bergkristall and invite you to indulge in a place full of delights.

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The ‘Place to be’

Situated within Austria's largest ski area, the Arlberg, guests can anticipate 305 kilometres of fantastic slopes catering to both beginners and professionals, idyllic winter hiking trails winding through snow-covered fir trees, and 27 kilometres of meticulously groomed cross-country skiing tracks – with Hotel Bergkristall located right at the centre of it all. Here, you’ll find ski-in, ski-out convenience at its finest! With us, every desire is catered to: From the legendary sun terrace directly onto the ski slopes, relaxing in the modern Spa Chalet with suspended loungers, floating in the wellness heaven with massage and cosmetic treatments, or savouring exceptional culinary delights. There’s no better way for a winter holiday!

Whoever comes as a guest should return as a friend and feel as if they were coming home."

– The Wrann family


More than 200 years of history

We look back on a rich family legacy that extends all the way back to 1787. In that year, Valentin Wrann received a pivotal authorization to provide hospitality to travellers along the Vienna-Trieste route in Velden, Carinthia. This marked the transformation of a former post station into a full-fledged hotel operation, known today as the Hotel Post in Velden. Many generations later, in 1961, Jakob Wrann Senior expanded the family's heritage with the construction of the Seehotel Europa in Velden, primarily designed for summer operations. However, the family's innovative spirit knew no boundaries: In 1973, the opening of the Hotel Bergkristall in Oberlech followed, which seamlessly integrated into the winter sports market. In the spring of 2021, the Wrann Hotels were passed on to the ninth generation of the family to carry on this cherished tradition.


Our summer residence

As the winter gradually retreats from the Arlberg and the ski lifts conclude their operations, we are drawn to the serene beauty of Lake Wörthersee in Carinthia, where the Seehotel Europa in Velden becomes our summer retreat. Here, we get to pursue our great passion during the summer months and welcome our guests at a place entirely devoted to the joy of lakeside living. Nestled on the shores of one of Austria's most stunning lakes and surrounded by lush greenery, Seehotel Europa offers a unique charm. Lake life, champagne, and culinary delights take centre stage, ensuring our guests an unforgettable getaway.

To Seehotel Europa


A world full of delights

What the hotels mean to us personally? For us, the hotels have always represented the epitome of a a big family. We firmly believe that it is primarily the individuals who give a place its distinctive character, shaping it into what it has become. Hence, we hold our team and guests in high regard, maintaining a warm, personal, and familial connection. Together with our team, we invite you to immerse yourself in our own universe, which represents a unique and inspiring world for both our employees and our guests. To arrive in our little bubble means to embrace the vibrant spirit of life on-site and embark on a journey to a world full of delights and unforgettable moments.

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