The safety and well-being of our guests and our team are our top priority.
Special times require special measures, but we still attach great importance to giving you an incomparable holiday feeling as usual.
Our preventive measures to protect against Covid19 are continuously adapted to the latest developments in order to be able to offer you both a relaxing and safe holiday.
Vaccinated or recovered
Please show on arrival that you have been vaccinated or recovered (Green Pass, proof of vaccination or recovery certificate).
If you are traveling from abroad, a PCR test is required in addition (a booster vaccination exempts from this obligation).
A FFP2 mask is mandatory in the hotel – the mask can of course be removed at the table in the restaurant and in the sauna.
An FFP2 mask is also required in all other public areas outside the hotel (shops, restaurants, inside the lift buildings).
Check-In and Check-Out
In order to shorten waiting times at the reception, we ask you to send us your contact details in advance. You will receive further information on this from us in advance by email.
It is also possible to pay the hotel bill at the reception the evening before departure in order to avoid large crowds on the day of departure.
Both our incomparable breakfast buffet and our half-board offer are retained in proven quality. Our service staff wear masks for your protection.
Disinfectant dispensers are available.
If you would like to enjoy our à la carte restaurant, we ask you to book your table in advance.
Our housekeeping is trained according to the latest standards. Door handles, lift buttons and public areas such as toilets are cleaned and disinfected regularly.
Disinfectant dispensers are available for our guests in all areas.
Wellness and Fitness
We ask that the saunas in our SPA area only be used individually, in families or in pairs – as is the fitness room.
All current information regarding the corona measures in the Arlberg ski area can be found on the official website.
As of December 2021:
• In elevator buildings and when queuing, a FFP2 mask is compulsory
• You will find disinfectant dispensers in many places
• There is no general personal limitation, but may be possible depending on the situation
All of our employees are trained according to the latest hygiene standards and wear masks. In addition, all of our employees are regularly tested for Covid19 and are vaccinated.
In the event of a cancellation due to a Covid19 illness, quarantine or travel bans, there are no cancellation costs for direct bookings.